Scroll to the bottom and click on Switch to Professional Account. Then, click on the button at the top right of your profile, and then on Settings. To do so, click on the profile icon (bottom right, featuring your profile picture).

To set up your responses, you need to switch to the Business version of Instagram (if you haven't already). Let's start by exploring how to send an auto-reply to start the conversation with your followers without keeping them waiting.

Instagram allows for two types of direct automatic messages: auto-replies and the away message. How to send automatic messages on Instagram? As a result, response times get longer, and users get impatient. Not all companies can afford to dedicate a person to customer service on messaging. Your customer service department must be on the ground and offer answers to the requests it receives, at the risk of missing out on commercial opportunities.īut the thing is, most customer service departments lack the resources and can't be everywhere all the time. The Instagram development team is listening to users because, since November 2020, Facebook and Instagram merged their messaging apps into one. To option to send a photo or video response to a message (in addition to direct messages in text format).Disabling the like count of images and videos.Instagram is one of the most dynamic social networks in terms of adding new useful features to each new update. Send automatic messages on Instagram How useful are automatic posts on Instagram?

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